Where We’ve Been, Where We Are and Where We’re Going Click to share:

Manufacturing and Repair Service

The road that led USA Shoe Company from where it started to where it is today is paved with hard work, family, and a strong passion for shoes. Jose Henao Sr. embarked on this journey back in 1999 when he founded the company out of his garage in Orlando, FL, and it’s been these principles that have stayed true to bring his dream to life and realize the success of our company. Despite the limited space and technological capabilities that his garage offered, Jose Sr. was able to build up a reputation for USA Shoe Company, and even secured a contract for character footwear with the biggest, most magical theme park in Florida (any guesses?). In 2000, Henao moved his operation out of the garage and into its first store to more effectively serve his local Orlando walk-in customers and meet the needs of his larger entertainment-based clients.


In 2003, USA Shoe Company was awarded with a contract renewal from that same magical theme park. This was great news for Jose Sr. and the rest of his company, and put us on the map as Central Florida’s premiere shoe repair service provider for the entertainment industry. With this contract renewal came a lot more projects and responsibilities, so Jose Sr. decided to close USA Shoe Company’s doors to the public and focus exclusively on the new challenges ahead of them.


For the next ten years we did just that: hone and perfect our craft, strengthen our relationship with the lovely people at the magical, mouse-oriented theme park, and build our reputation to expand further across the entertainment industry of Central Florida. We expanded in nearly all areas of our operation, from our client base to our employee base to the size of our warehouse (back in 2007 we made the move over to a newer, roomier 5,000 sq. ft. home and added an additional 1,200 sq. ft. in 2012). We expanded our mission to include community-benefitting initiatives, and added a Philanthropic Division to USA Shoe Company to continue to develop and sustain highly successful partnerships with non-profit organizations that aim to empower and strengthen the less fortunate members of our community.


Since launching this Philanthropic Division of our company, we have started several initiatives to serve our community. In March of 2013 we partnered up with Soles4Souls, a non-profit organization that collects and distributes new and used shoes to those in need. We have also launched a charitable-matching initiative, where we send a pair of sandals to someone in need whenever you bring in a pair of  Toms, Bobs, or Freewaters for resoling or repair. Going green is also a large part of USA Shoe Company’s efforts to be a more socially and environmentally conscious. We believe wholeheartedly in reducing, reusing and recycling, and always aim to produce as little waste as possible with our projects. In fact, we are working on strategies today that will make us the world’s first zero-waste shoe company by as early as 2018.


So, that’s what we’ve been up to. What started with one man in a small garage has grown into something that we never could’ve fathomed back then. That being said, we want to take it a step further by bringing our whole operation full circle. The one thing we haven’t had the opportunity to excel in during our endeavors is serving you. We closed our doors to the public over 10 years ago to focus on Walt and his friends, and we’ve been itching to open them back up ever since.


So here we are, in 2014, launching our presence on Social Media and the blogging world with a brand new website, all for you. We’re getting back to our roots and doing what we love, which is creating footwear solutions for the everyman, no matter how big or small their problem is. We invite you to check out our Facebook Page for promotional information and deals, browse our new and improved website to see all that we can offer you, and keep an eye on our blog to stay informed about shoe care and shoe repair. Get in touch with us about your shoe care needs by calling, emailing, or reaching out to us on Social Media. We love talking with friends, old and new.


It’s been a long, wild ride, but we’re just getting started. We’re happy you’re here, and invite you on the next step of the journey that is the USA Shoe Company.


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